Your privacy is important to Honch Data Limited ("Honch"). This policy explains what personal data we collect, how we use it and your rights in relation to that data.
This privacy policy covers personal information collected through:
Our websites may contain links to third-party websites which are not covered by this policy. We recommend reviewing the privacy policies of those websites to understand how they use your information.
Honch Data Limited (Company No: 12246723) is the data controller for the personal information we collect.
For certain services, such as integrations with client systems or syncing data into client platforms (for example Salesforce), Honch may also act as a data processor on behalf of clients.
Honch Data Limited
24 Sunnyside Road
Epping
CM16 4JW
Email: info@honch.co
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk. However, we would appreciate the opportunity to resolve any concerns directly first.
We keep this privacy notice under regular review. This version was last updated in March 2026.
If we make significant changes to this policy, we will update the information on our website and where appropriate notify users by email.
It is important that the personal data we hold about you is accurate and up to date. Please inform us if your information changes.
Honch collects personal data from several sources including:
Honch maintains a database of business professionals and organisations. The information contained within this database relates to individuals acting in their professional capacity.
This may include details such as:
This information is used to provide business intelligence to organisations seeking to identify potential suppliers, partners, customers or recruitment opportunities.
Honch only processes information relating to individuals acting in their professional capacity and does not process special category or sensitive personal data as part of its core services.
Individuals may request correction or removal of their professional information from the Honch database at any time.
This may include your name, job title, employer, company name, LinkedIn profile URL, role responsibilities and other professional information relating to your position within an organisation.
Lawful basis:
Legitimate interest. This information is processed to provide business intelligence and B2B insights to sales, marketing and recruitment professionals.
Contact Data
This may include business email addresses, business telephone numbers, billing addresses and payment information where you are a client of Honch.
Lawful basis:
Contractual necessity where the information relates to clients using Honch services, or legitimate interest where the information relates to professional contact data used within the Honch platform.
Technical and Usage Data
This may include IP address, login information, browser type, system interaction data and usage patterns when accessing the Honch platform or website.
Lawful basis:
Legitimate interest for maintaining security, preventing fraudulent activity and improving the performance and functionality of our services.
AI Interaction Data
This may include queries, prompts or feedback submitted when using AI-assisted features such as Bernard or Prospector.
Lawful basis:
Legitimate interest in improving AI-assisted drafting functionality and system performance within the Honch platform.
AI Assistance and Human Oversight
When you use AI features within the Honch platform, queries are processed in order to generate audience builds or assist with drafting outreach communications.
These tools are designed to assist human users and do not make automated decisions that produce legal or similarly significant effects under Article 22 of the UK GDPR.
Outputs generated by AI tools are reviewed and approved by users before any action is taken.
Honch does not use client data to train external AI models.
We share data with trusted service providers who help operate our services. These may include:
We may also disclose professional contact information to licensed clients who access the Honch platform for sales, marketing, recruitment or partnership activity.
CRM Integrations
Honch provides integrations that allow clients to export data from the Honch platform into their own systems, such as customer relationship management (CRM) platforms.
These integrations may include systems such as Salesforce, HubSpot, Microsoft Dynamics, Pipedrive or similar platforms used by the client.
Where such integrations are enabled, data may be exported from the Honch platform into the client’s systems to support internal sales, marketing or operational processes.
In certain circumstances, where Honch processes personal data on behalf of a client as part of an integration or service configuration, Honch may act as a data processor.
Where required by the client, a Data Processing Agreement (DPA) can be provided to govern this processing and set out the responsibilities of each party.
All third-party providers used by Honch are required to respect the security of personal data and process it only in accordance with applicable data protection laws.
Honch may use carefully selected third-party service providers ("subprocessors") to help deliver and support the Honch platform.
These providers may assist with services such as:
All subprocessors are required to implement appropriate technical and organisational measures and to process personal data only in accordance with Honch’s instructions and applicable data protection laws.
Where subprocessors are located outside the United Kingdom or the European Economic Area, we ensure appropriate safeguards are in place in accordance with Section 6 of this policy.
A list of current subprocessors can be provided upon request.
We use cookies in accordance with the Privacy and Electronic Communications Regulations (PECR).
Cookies help us improve website functionality and understand how visitors use the site.
Types of cookies we use include:
Strictly Necessary Cookies
These are required for the operation of the website.
Analytics and Performance Cookies
These help us understand how users interact with our website. We use services such as Google Analytics to collect aggregated information about website usage. IP addresses are anonymised where possible.
Consent
We request consent before placing non-essential cookies on your device. You can withdraw consent at any time through your browser settings.
Personal data is stored on secure servers located within the United Kingdom.
Where personal data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place.
These safeguards may include:
We no longer rely on the EU-US Privacy Shield framework as it is no longer a valid transfer mechanism.
We have implemented physical, electronic and organisational safeguards designed to protect personal data.
Access to data is restricted to employees, contractors and service providers who require it for operational purposes and who are subject to confidentiality obligations.
Retention Periods
We do not retain personal data longer than necessary.
Business contact data is retained while the individual remains in a relevant professional role or until a deletion request is received. Records are regularly reviewed and updated to ensure accuracy.
Client account data is retained for the duration of the contract and for up to six years afterwards to comply with legal and tax obligations.
Aggregated or anonymised data may be retained indefinitely for statistical and analytical purposes.
Honch implements a range of technical and organisational measures designed to protect personal data and maintain the security of our systems.
These measures include:
While no system can guarantee absolute security, Honch takes reasonable steps to protect personal data against unauthorised access, loss, misuse or disclosure.
Under UK data protection law you have the right to:
To exercise these rights please contact:
We aim to respond to legitimate requests within 28 days.
Our website may contain links to third-party websites or applications.
We do not control these external websites and are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing personal information.
If you have questions about this policy or about how Honch processes personal data, please contact our team at info@honch.co.
© 2025 Honch, Inc. All rights reserved.